Whether we’re engaging in code reviews or bracing for performance review season, many of us are thinking about feedback. ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ 

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Compassionate Coding

Sunrise run at the beach. I hope you’re fitting in your nature time, too.

If you signed up for the waiting list for the assertive compassion course, I have good news! And don’t worry if you missed it the first time around; now’s your chance.

But first, thank you for all the responses to the previous newsletter. It was inspiring to hear about how people are pushing past the naysayers and finding “believing mirrors” to support their dreams.

Now, on to the announcement…

Whether we’re engaging in code reviews or bracing for performance review season, many of us are thinking about feedback. Feedback can be tricky, both when you’re giving and receiving it. Am I being too harsh? Am I avoiding a difficult conversation? Why bother when they just ignore me? Why is everyone attacking me?

Though engineers may use phrases like “objectively bad,” I find it helpful and humbling to remember Candy Paull’s note in The Art of Encouragement: “All voices of criticism, at all times, are human and subjective.” Tara Mohr has an interesting take in Playing Big: “Feedback doesn’t tell you about you; it tells you about the person giving the feedback.”

It’s usually a mix of both, but it’s certainly true that feedback is more useful when we understand the values of the person giving it, as well as our own. We also give better feedback when we know what our true intentions are, from the inside out.

One of the most popular parts of Compassionate Coding team workshops is the section on improving feedback by incorporating emotional intelligence.

So…in the interest of bringing this to more people, I’m excited to announce that I’ll be facilitating a live online group workshop based on the trainings I’ve given at tech companies for the past 8 years!

This first one will focus on giving and receiving feedback, balancing both assertiveness and compassion.

You’ll learn and practice using a feedback framework to help you to voice your concerns in code reviews, confront coworkers directly, and communicate more effectively with people inside and outside engineering.

As you might expect, the foundation of this training will be compassion—how can we use feedback as a tool to build more care and connection while supporting continuous improvement?

As a special thank you to you wonderful newsletter subscribers and everyone who signed up for the waitlist for the course, you can enter promo code THANKYOU at checkout for $50 off. 💙

Can’t make it live? No problem; a recording will be available afterward to those who sign up.

Effective Feedback workshop

I hope to see you there! Feel free to reach out with any questions. Make sure to check with your boss about learning and development reimbursement.

Looking for a private communication training for the whole team? You can respond to this email to learn more.

Compassion and Code Around the Web

  • An essay critical of generative AI as a “fundamentally dehumanizing technology because it treats us as less than what we are: creators and apprehenders of meaning.”

  • An upcoming online event from people in the agile world about sustainability

  • Also on that theme, a thoughtful essay on nature and design

  • How to communicate more skillfully on social media

Hopefully see you at the feedback workshop! 👋

Talk to you soon,
💙 April

P.S. If you found something interesting here, feel free to forward this email to a friend!

And if someone did forward you this email, sign up so you can get the next one.

 
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270 N El Camino Real, Suite F429
Encinitas, CA, 92024
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