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      <p class="" style="color:inherit;font-size:1em;line-height:1.618em;margin:0 0 1.25em 0;font-weight:normal;margin-top:0;font-family:'DejaVu Sans Condensed', 'Liberation Sans', 'Nimbus Sans L', 'Helvetica Neue', Helvetica, Arial, sans-serif;">Happy Friday! I hope you’ve had a fulfilling week. I’m feeling energized after facilitating an in-person workshop on Assertive Compassion this week for an engineering company in the Sacramento area.</p><p class="" style="color:inherit;font-size:1em;line-height:1.618em;margin:0 0 1.25em 0;font-weight:normal;font-family:'DejaVu Sans Condensed', 'Liberation Sans', 'Nimbus Sans L', 'Helvetica Neue', Helvetica, Arial, sans-serif;">I’m happy to connect with teams in any way that I can, but for me, nothing beats face to face interaction. I can see the smiles and the scowls, the sparkle in some eyes, and the weariness in others. It’s essential information for a presenter. I often think back to one <a href="https://www.insidehighered.com/advice/2020/04/22/professor-explores-why-zoom-classes-deplete-her-energy-opinion" rel="nofollow" style="color:#5bb7dc !important;">professor’s words</a> from the early pandemic Zoom days, “I miss the three-dimensional faces and the bodies and the eyes and the breaths.” I am so incredibly grateful to have those back.</p><p class="" style="color:inherit;font-size:1em;line-height:1.618em;margin:0 0 1.25em 0;font-weight:normal;font-family:'DejaVu Sans Condensed', 'Liberation Sans', 'Nimbus Sans L', 'Helvetica Neue', Helvetica, Arial, sans-serif;">Hopefully some if not all of your pre-pandemic activities have returned in some form. <strong>Which ones are you most grateful for? </strong>Let me know!</p><p class="" style="color:inherit;font-size:1em;line-height:1.618em;margin:0 0 1.25em 0;font-weight:normal;margin-bottom:0;font-family:'DejaVu Sans Condensed', 'Liberation Sans', 'Nimbus Sans L', 'Helvetica Neue', Helvetica, Arial, sans-serif;">Today’s newsletter touches on artificial empathy and perfectionism.</p>
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<table role="presentation" width="100%" cellpadding="0" cellspacing="0" border="0" bgcolor="transparent" class="text-section section-content">
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    <td valign="top" class="section-text-area section-content-cell" style="padding-top:11px;padding-right:22px;padding-bottom:17px;padding-left:22px;color:#1f1f1f;background-color:transparent;">
      <p class="" style="color:inherit;font-size:1em;line-height:1.618em;margin:0 0 1.25em 0;font-weight:normal;margin-top:0;font-family:'DejaVu Sans Condensed', 'Liberation Sans', 'Nimbus Sans L', 'Helvetica Neue', Helvetica, Arial, sans-serif;"><strong>Artificial Empathy</strong></p><p class="" style="color:inherit;font-size:1em;line-height:1.618em;margin:0 0 1.25em 0;font-weight:normal;font-family:'DejaVu Sans Condensed', 'Liberation Sans', 'Nimbus Sans L', 'Helvetica Neue', Helvetica, Arial, sans-serif;">A <a href="https://twitter.com/lilianweng/status/1706544602906530000" rel="nofollow" style="color:#5bb7dc !important;">post last week</a> from someone at OpenAI generated a heated discussion online about the potential role of artificial intelligence in psychotherapy.</p><p class="" style="color:inherit;font-size:1em;line-height:1.618em;margin:0 0 1.25em 0;font-weight:normal;font-family:'DejaVu Sans Condensed', 'Liberation Sans', 'Nimbus Sans L', 'Helvetica Neue', Helvetica, Arial, sans-serif;">There’s a broader question, too, about the consequences of forging emotional bonds with AI. I’ll be honest: <strong>I have an aversion to the idea of technology replacing any type of emotional human connection</strong>. I appreciate Sherry Turkle’s perspective in <em>The Empathy Diaries</em>, “These ‘empathy machines’ play on our loneliness and, sadly, on our fear of being vulnerable to our own kind.…<strong>Do we really want to feel empathy for machines that feel nothing for us?</strong>”</p><p class="" style="color:inherit;font-size:1em;line-height:1.618em;margin:0 0 1.25em 0;font-weight:normal;font-family:'DejaVu Sans Condensed', 'Liberation Sans', 'Nimbus Sans L', 'Helvetica Neue', Helvetica, Arial, sans-serif;">That said, I listened to a <a href="https://www.youtube.com/watch?v=pciA-7NfVBk" rel="nofollow" style="color:#5bb7dc !important;">nuanced discussion on artificial intelligence in mental health</a> hosted by The Global Compassion Coalition that opened my mind a bit more.</p><p class="" style="color:inherit;font-size:1em;line-height:1.618em;margin:0 0 1.25em 0;font-weight:normal;font-family:'DejaVu Sans Condensed', 'Liberation Sans', 'Nimbus Sans L', 'Helvetica Neue', Helvetica, Arial, sans-serif;">I’m willing to admit that it’s possible technology will help us improve our empathy and compassion skills. Perhaps it already is. At a recent agile meetup, I shared with someone what I do, and he said, half-jokingly, <strong>“I’m an engineer, so I don’t have to care about that emotion stuff.”</strong> When I explained that I, too, am an engineer, and offered the example of compassion in code review communication, he said, “I just write what I really want to say and then tell ChatGPT to make it nicer.” It went on from there, as I explained that <a href="https://compassionatecoding.com/blog/2020/9/21/compassion-is-not-about-being-nice" rel="nofollow" style="color:#5bb7dc !important;">compassion is not about being nice</a>. Sadly, his ChatGPT sidekick was not there to mediate our in-person conversation.</p><p class="" style="color:inherit;font-size:1em;line-height:1.618em;margin:0 0 1.25em 0;font-weight:normal;font-family:'DejaVu Sans Condensed', 'Liberation Sans', 'Nimbus Sans L', 'Helvetica Neue', Helvetica, Arial, sans-serif;">In any case, this is a fascinating time to be alive, and I’m glad these discussions are happening. <strong>I’m skeptical of </strong><em><strong>anyone</strong></em><strong> who claims to have this all figured out and shares their opinions as facts.</strong> I’m looking forward to following <a href="https://news.mit.edu/2023/mit-scholars-awarded-seed-grants-generative-ai-0918" rel="nofollow" style="color:#5bb7dc !important;">ongoing research</a> and <a href="https://alltechishuman.org/responsibble-ai-knowledge-hub" rel="nofollow" style="color:#5bb7dc !important;">discussions</a>.</p><p class="" style="color:inherit;font-size:1em;line-height:1.618em;margin:0 0 1.25em 0;font-weight:normal;margin-bottom:0;font-family:'DejaVu Sans Condensed', 'Liberation Sans', 'Nimbus Sans L', 'Helvetica Neue', Helvetica, Arial, sans-serif;">How are <em>you</em> balancing technological progress and old-fashioned human connection?</p>
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<table role="presentation" width="100%" cellpadding="0" cellspacing="0" border="0" bgcolor="transparent" class="text-section section-content">
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      <p class="" style="color:inherit;font-size:1em;line-height:1.618em;margin:0 0 1.25em 0;font-weight:normal;margin-top:0;font-family:'DejaVu Sans Condensed', 'Liberation Sans', 'Nimbus Sans L', 'Helvetica Neue', Helvetica, Arial, sans-serif;"><strong>Perfectionism</strong></p><p class="" style="color:inherit;font-size:1em;line-height:1.618em;margin:0 0 1.25em 0;font-weight:normal;font-family:'DejaVu Sans Condensed', 'Liberation Sans', 'Nimbus Sans L', 'Helvetica Neue', Helvetica, Arial, sans-serif;">I have a hypothesis that developers are more prone to perfectionism than the average person. The machine demands perfection, and perhaps we do as well. It’s related to the tendency toward binary thinking I’ve discussed in previous newsletters.</p><p class="" style="color:inherit;font-size:1em;line-height:1.618em;margin:0 0 1.25em 0;font-weight:normal;font-family:'DejaVu Sans Condensed', 'Liberation Sans', 'Nimbus Sans L', 'Helvetica Neue', Helvetica, Arial, sans-serif;">Unfortunately, like many habits that serve us in the code, perfectionism can be detrimental to our well-being—it can lead to burnout, or if we fear we won’t complete a task perfectly, we may not start at all.</p><p class="" style="color:inherit;font-size:1em;line-height:1.618em;margin:0 0 1.25em 0;font-weight:normal;font-family:'DejaVu Sans Condensed', 'Liberation Sans', 'Nimbus Sans L', 'Helvetica Neue', Helvetica, Arial, sans-serif;">I had to confront my own perfectionism in restarting this newsletter a couple months ago. I even had to forgive myself for the typo in the first one (I wrote “awhile” when I meant “a while,” and of course noticed right after sending. 😅) I do value excellence, but I’ve learned to balance it with my other values, including peace and love.</p><p class="" style="color:inherit;font-size:1em;line-height:1.618em;margin:0 0 1.25em 0;font-weight:normal;font-family:'DejaVu Sans Condensed', 'Liberation Sans', 'Nimbus Sans L', 'Helvetica Neue', Helvetica, Arial, sans-serif;">In my talks, I often emphasize living consistently with our core values. However, perfectionism can get us into trouble here, too, when we become attached to our values as identity labels, e.g. considering yourself a “good” or “moral” person. From <em>The Anxious Perfectionist</em>: </p><p class="" style="color:inherit;font-size:1em;line-height:1.618em;margin:0 0 1.25em 0;font-weight:normal;font-family:'DejaVu Sans Condensed', 'Liberation Sans', 'Nimbus Sans L', 'Helvetica Neue', Helvetica, Arial, sans-serif;">“When you're firmly attached to labels, inconsistencies become jarring and can elicit feelings of self-doubt, frustration, hopelessness, insecurity, and shame beyond what is necessary—this is suffering…<strong>[Y]ou may feel pressure to do all the right things and experience guilt when you inevitably fail to be fully consistent with your label</strong>.”</p><p class="" style="color:inherit;font-size:1em;line-height:1.618em;margin:0 0 1.25em 0;font-weight:normal;font-family:'DejaVu Sans Condensed', 'Liberation Sans', 'Nimbus Sans L', 'Helvetica Neue', Helvetica, Arial, sans-serif;">Perfectionism can stop us from making our unique contributions to the world. The authors of <em>The Anxious Perfectionist</em> pose the question, “Will you pick perfection or purpose?"</p><p class="" style="color:inherit;font-size:1em;line-height:1.618em;margin:0 0 1.25em 0;font-weight:normal;font-family:'DejaVu Sans Condensed', 'Liberation Sans', 'Nimbus Sans L', 'Helvetica Neue', Helvetica, Arial, sans-serif;">We are imperfect humans living in an imperfect world. All we can do is our best given our circumstances (that’s why I love the agile retrospective <a href="https://retrospectivewiki.org/index.php?title=The_Prime_Directive" rel="nofollow" style="color:#5bb7dc !important;">Prime Directive</a>).</p><p class="" style="color:inherit;font-size:1em;line-height:1.618em;margin:0 0 1.25em 0;font-weight:normal;margin-bottom:0;font-family:'DejaVu Sans Condensed', 'Liberation Sans', 'Nimbus Sans L', 'Helvetica Neue', Helvetica, Arial, sans-serif;">This week, give yourself a break. Accept your mistakes and imperfections. Only reread that email twice instead of 10 times before sending. See how it feels.</p>
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